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Contact Management

Do you need better contact management for your organization without having to implement a separate software?

Discover Simplify i3®, a flexible, easy-to-use Integrated Infrastructure Intelligence® (i3) platform with contact management capability.

Continually searching for contacts in your various systems, paper documents and spreadsheets can be a drain on your organization’s productivity. You need a software solution that provides effortless contact management functionality without having to implement yet another new, complicated application claiming to the be the best on the market. Simplify i3® is an all-in-one Integrated Infrastructure Intelligence (i3) platform that has user-friendly contact management capability.

With Simplify i3®, you can track and manage important contacts and organizations through one centralized solution. When you need to know who is working on a specific project, you’ll be able to find out in a few clicks, rather than searching through paper documents and spreadsheets or making phone calls. Our streamlined solution puts all the contact information you need at your fingertips, so you and your team can stay on task and make the most of each workday.

Streamline Contact Management with Simplify i3®

Simplify i3® provides an integrated solution for managing contacts without needing separate software. It centralizes contact information, making it easy to track and manage key contacts and organizations, saving time and improving productivity.

Quickly find out who is working on specific projects, ensuring efficient communication and coordination. Simplify i3® adapts seamlessly to your processes, supporting better-connected teams and enhancing overall efficiency from day one.

What Is Contact Management?

Contact management is how an organization stores and organizes contact data for employees, vendors, contractors and organizations relevant to your business operations. While countless contact management software applications are available on the market, few offer the simplicity and functionality you will enjoy with Simplify i3®.

Many municipalities have deployed enterprise contact management software only to find it difficult to use or requires dedicated staff to maintain it. The beauty of Simplify i3® is that anyone can use it with ease. The automation and intuitive nature saves your employee’s time and time is money. Once you have implemented Simplify i3®, you will wonder how you handled contact management without it!

How Simplify i3® Improves Your Contact Management

Issues like missing and outdated contact information and not knowing who is involved with various projects do not empower your teams to be efficient and productive. Without an integrated contact management solution, your organization may also struggle with:

  • Roadblocks to collaboration
  • Disconnected departments
  • Inconsistent processes
  • Poor communication
  • Crucial tasks falling through the cracks
  • Lack of awareness and accountability

We designed Simplify i3® to be a configurable platform that supports contact management for any municipal entity—from utilities to public works. Our innovative solution is easy-to-use, which is why no manual is necessary. You and your team will be able to add, edit, and view all the contact information you need with ease—no more wasting time.

 

Benefits of Our Contact Management Tool

It’s no longer acceptable for you to settle for paper forms, spreadsheets, and self-developed applications to manage contacts and collaboration efforts. Instead, you need all information in a central repository to eliminate the data loss common with paper document storage and other inefficient systems. Simplify i3® facilitates contact organization, time-saving automation, and optimal communication so your teams have the information they need to achieve peak performance.

Here’s what you can expect from the contact management module available through Simplify i3®:

  • Less time searching, more time working.
  • Access to demographic data, including name, email, address, industry for all contacts.
  • Tracking and monitoring of all contact interactions, such as assigned projects, meetings, and deadlines.
  • Elimination of human error in contact data management.
  • Optimal connectivity between contact management and other Simplify i3® modules such as project management, maintenance management, and customer engagement.
  • Enhanced collaboration and alignment across your teams and departments.
  • Time-saving automation for scheduling and other processes.

Because our contact management tool focuses on easy access, your organization will also save money. Rather than counting on your employees to manage contacts, you’ll have everything you need in our one and done solution. This means employees can focus on other tasks to increase productivity.

Is your current infrastructure management software, or lack of software, dragging down your public works organization and wasting resources?

What if you could have an easy-to-use infrastructure management software that adapts to your public works processes and workflows? Simplify i3® offers streamlined digital transformation that will ensure you maximize resources and deliver high value to your department and community.

Why Choose Simplify i3®?

 

Simplify i3®’s mission is to deliver operational excellence through data-driven solutions. Our infrastructure management platform offers process optimization combined with the latest technology solutions for the work order management.

Our expert team brings more than two decades of domain knowledge to your organization’s contact management needs. What’s more, our platform comes with experts to implement and deploy around your processes, not the other way around. The results are complete user acceptance.

Implementing Simplify i3® enables your organization to perform holistically with better-connected sub agencies and divisions. Key decision-makers will know who is involved with which projects, how to contact them, and what they are doing to work toward your organizations goals.

Even better, we built our solution around public sector infrastructure—not a commercial setting. Simplify i3® will adapt seamlessly to your unique organizational processes. From the first day of implementation, you and your team will be able to leverage the contact management feature to enhance operations.

Your Contact Management Simplified!

Is it time to drive digital transformation for your organization’s contact management? With Simplify i3®, you will achieve optimal contact management while boosting your organization’s overall performance. It’s a win-win for all parties involved. When everyone is on the same page and has easy access to contact information, your teams can work smarter, not harder.

Say goodbye to outdated or overly complicated contact management methods, and step into effortless digital transformation with Simplify i3®. Let us show you how Simplify i3® can help your teams do what they do better. It’s time to experience a platform that supports total lifecycle work management.

 

WHO WE WORK WITH

Schedule Your Demo Today!

We’re excited to help you develop a roadmap to digital transformation by streamlining and standardizing your business processes and integrating your data silos to help your staff avoid duplicative activities and assist your organization with delivering high-quality services to your constituents.